Patient Experience Survey Update
February 09, 2026 At Group Health Centre, hearing from our patients is one of the most important ways we continue to improve care. Your feedback helps us understand what’s working well and where we can make meaningful changes that support better health and better experiences. What’s Changing Beginning February 10, our Patient Experience Survey will be delivered directly by email to a subset of patients who had an appointment the previous day. This new process replaces the public survey link that was previously available on our website, social media, and via QR codes in our waiting areas. By sending the survey directly to patients who recently visited us, we can gather timely, relevant insights that reflect real-time experiences and guide improvements across our services. Why This Matters- Email delivery allows us to hear from patients closer to the time of their visit.
- Feedback becomes more specific, accurate, and meaningful for improving care.
- The survey continues to be quick, anonymous, and an important tool in shaping patient-centred improvements.
- update your personal information in your MyChart account settings
- let us know during check-in at your next visit
- call us at (705) 759-5555
- reach out to your primary care team
- submit a contact form on our website: Contact – Group Health Centre